TYPE:ServiceMODEL:BeetleYEAR:2018
Average Score (277 reviews):4.9
The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.
TYPE:SalesMODEL:Atlas Cross SportYEAR:2025
TYPE:ServiceMODEL:TiguanYEAR:2022
My experience at VW has always been great. I went in the get my oil changed and other maintenance on my car done. Elijah was very easy to work with and very kind. I have 100% trust that my car will be taken care of here and that I am in good hands.
04-07-2025
Hi Nicole! Thank you so much for the wonderful review! We’re thrilled to hear that you’ve consistently had great experiences with us. Elijah will be so happy to know that his kindness and professionalism made a positive impact. We truly appreciate your trust in us to take care of your vehicle, it means everything. We look forward to seeing you again next time!
TYPE:ServiceMODEL:Golf RYEAR:2019
this was just an oil change
TYPE:SalesMODEL:TiguanYEAR:2024
TYPE:ServiceMODEL:JettaYEAR:2019
TYPE:ServiceMODEL:TiguanYEAR:2018
I really enjoy working with Ryan as my service representative. He explains things well. He makes sure I understand what is going on with my car. They had some problems with the testing equipment working efficiently and Ryan kept me updated on that. He arranged for an Uber to take me back to the dealership the next say, when faulty testing equipment made my service experience longer than one day.
04-01-2025
Hi Dixie! Thank you for your wonderful review! We’re so glad to hear that Ryan provided you with clear communication and kept you informed throughout your service visit. While we regret the delay caused by the testing equipment, we appreciate your patience and are happy Ryan was able to make the process as smooth as possible for you. We truly value your trust in us and look forward to serving you again in the future!
TYPE:SalesMODEL:ID. BuzzYEAR:2025
TYPE:ServiceMODEL:AtlasYEAR:2019
TYPE:ServiceMODEL:TiguanYEAR:2020
Great service love the videos from the techs. Would like to see price for small things like filters and windsheild wipers be closer to market prices.
03-28-2025
Hi Deorr! Thank you for sharing your experience with our Service Team! Our service completion videos are a customer favorite, helping keep you informed about your vehicle's needs and the current status of it. We appreciate your feedback on pricing. However, our costs reflect the use of genuine OEM parts, ensuring the best fit, quality, and longevity for your Volkswagen. If there's anything we can do for you, please let us know. Thanks for choosing to Think Young!