Average Score (277 reviews):4.9

The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.

Rating

277 Ratings

4.9 Average

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  • Scott H.03-10-2025

    TYPE:ServiceMODEL:JettaYEAR:2021

    My visit met or exceeded my expectations. Everything went smoothly. My service advisor Ryan Winter was very courteous and did a great job explaining what my Jetta needed and why. 5 stars👍

    03-11-2025

    Hi Scott! Thank you so much for your 5-star review! We're thrilled to hear that your visit exceeded expectations and that Ryan took great care of you and your Jetta. We appreciate your support and look forward to seeing you next time! Thank you for choosing to Think Young!

  • Peter H.03-09-2025

    TYPE:ServiceMODEL:TiguanYEAR:2020

  • Brendan G.03-07-2025

    TYPE:ServiceMODEL:JettaYEAR:2019

    Everything was above and beyond, I forgot how awesome interfacing with VW dealerships can be! Can’t wait to return and continue to improve my beloved Jetta. Everyone I interacted with was outstanding in proving why Young Automotive group has the deserved reputation I expected. Nothing less than spectacular.

    03-07-2025

    Hi Brendan! Wow! Thank you for such an amazing review! We're thrilled to hear that your experience with us exceeded expectations. Our team takes great pride in delivering top-notch service, and it's wonderful to know we could make your visit a spectacular one. We can’t wait to welcome you back and help keep your beloved Jetta in top shape. See you next time, and until then, keep on keeping on! Thank you for being apart of our Young Family!

  • Preston H.03-07-2025

    TYPE:ServiceMODEL:ID.4YEAR:2023

    The service department at Young Volkswagen of Layton is incredible! They absolutely excel in all of the areas that Strong and Southtown’s service department fails. After a series of bad experiences at both Strong and Southtown, we decided to try Young Volkswagen. They are hands-down unparalleled in their level of service! If it wasn’t for Young Volkswagen we likely wouldn’t purchase Volkswagen vehicles again. From their appointment availability, consistent levels of communication, and always exceeding expectations, these guys rock.

    03-07-2025

    Hi Preston! Thank you so much for your kind words and for giving our service team the opportunity to show you the level of care and professionalism we strive for. We’re truly honored to have earned your trust after your past experiences elsewhere. Providing top-notch service, clear communication, and a hassle-free experience is always our goal, and we're thrilled to hear we’ve exceeded your expectations! We appreciate your support and look forward to taking care of you and your Volkswagen for years to come. See you next time! Thank you for choosing to Think Young!

  • Daniel W.03-04-2025

    TYPE:ServiceMODEL:JettaYEAR:2023

    Brendan is the best service advisor ever I will keep coming back because of him

    03-06-2025

    Hi Daniel! Thank you so much for your amazing review! We’re thrilled to hear that Brendan provided you with such exceptional service. He truly goes above and beyond for our customers, and we’ll be sure to recognize his hard work. We appreciate your loyalty and look forward to seeing you again! Thank you for Thinking Young!

  • Julio C.03-01-2025

    TYPE:ServiceMODEL:JettaYEAR:2021

    Great customer service!

    03-03-2025

    Hi Julio! Thank you so much for your kind words and 5-star review! We're thrilled to hear that our team's friendly approach made a positive impact on your experience. We truly appreciate your support and look forward to serving you again soon! Thank you for choosing to Think Young!

  • Mark H.03-01-2025

    TYPE:ServiceMODEL:JettaYEAR:2023

    I had a warranty issue. They got me scheduled quickly and fixed the issue in a couple hours on a Saturday. Very friendly as well.

    03-03-2025

    Hi Mark! Thank you for your 5-star review! We're glad we could get your warranty issue taken care of quickly and efficiently, especially on a Saturday. Our team always strives to provide friendly and timely service, and we're happy to hear we met your expectations. Let us know if you ever need anything in the future! Thank you for choosing to Think Young!

  • Colton L.03-01-2025

    TYPE:ServiceMODEL:AtlasYEAR:2024

    Great experience with Melvin. He worked hard to make our experience a good one and to get us the car we ultimately wanted.

    03-03-2025

    Hi Colton! Thank you for the amazing review! We're thrilled to hear that Melvin provided you with a great experience and helped you get the car you wanted. We appreciate your support and look forward to serving you again in the future. Enjoy your new ride!

  • Michelle K.02-28-2025

    TYPE:ServiceMODEL:AtlasYEAR:2024

  • Garth K.02-27-2025

    TYPE:SalesMODEL:TaosYEAR:2024

    I recently had a wonderful experience with Deven, the salesman. He was incredibly helpful and transparent throughout the entire process. His honesty and straightforward approach were truly refreshing. I felt comfortable and confident in my purchase thanks to his assistance. I highly recommend working with him if you have the opportunity.

    02-27-2025

    Hi Garth! Wow, thank you so much for sharing your kind feedback with us! We are so pleased to know that Devon is going above and beyond to represent our core values! We strive to provide the most honest and stress free purchasing experience, and we couldn't be more thankful that Devon was able to deliver that experience to you! We hope you are enjoying your Volkswagen Taos, but please reach out if you need any assistance! Thank you for choosing to Think Young!