Average Score (277 reviews):4.9

The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.

Rating

277 Ratings

4.9 Average

Models
Types of Survey
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  • Lorilee M.02-17-2025

    TYPE:ServiceMODEL:BeetleYEAR:2019

  • Anne B.02-15-2025

    TYPE:ServiceMODEL:TiguanYEAR:2020

    Excellent customer service from the service representative

    02-17-2025

    Hi Anne! Thank you for your 5-star review! We're thrilled to hear that you had an exceptional experience with our Service Team. Providing exceptional customer service is our priority, and we appreciate you taking the time to share your feedback. We look forward to serving you again in the future! Thank you for Thinking Young!

  • Alexander M.02-15-2025

    TYPE:ServiceMODEL:TYPEYEAR:2023

  • Jeff M.02-14-2025

    TYPE:ServiceMODEL:ID.4YEAR:2021

    Great experience. They went above and beyond!

    02-14-2025

    Hi Jeff! Thank you so much for your 5-Star Review! We are thrilled to hear that our Service Team went above and beyond to provide you with an exceptional experience, that is one of our core values we are strive to do for each and every customer! If there is anything more we can do to assist you, please reach out! Thank you for Thinking Young!

  • Delos W.02-13-2025

    TYPE:SalesMODEL:TiguanYEAR:2024

  • Dirk S.02-12-2025

    TYPE:ServiceMODEL:AtlasYEAR:2024

  • Scott V.02-08-2025

    TYPE:ServiceMODEL:AtlasYEAR:2024

  • Jill M.02-08-2025

    TYPE:ServiceMODEL:Atlas Cross SportYEAR:2024

  • Tiffany Y.02-07-2025

    TYPE:ServiceMODEL:Atlas Cross SportYEAR:2021

    Maddison was truly amazing and helped us get a fantastic car. She is personable and you feel like you have been friends forever. She was the best salesperson I have ever had. Thank you Maddison for making my car buying experience so smooth.

    02-10-2025

    Hi Tiffany! Thank you so much for your kind words and for taking the time to share your experience! We’re thrilled to hear that Madison made your car-buying process smooth and enjoyable. She truly goes above and beyond to make every customer feel comfortable and valued. We appreciate your loyalty to Young VW and look forward to helping you again in the future. Enjoy your fantastic new car and thank you for choosing to Think Young!

  • Christopher S.02-06-2025

    TYPE:ServiceMODEL:TiguanYEAR:2022

    The service advisor Elijah Diaz is why I keep coming back he is awesome.

    02-07-2025

    Hi Christopher! Thank you for your 5-star review! We’re so glad to hear that Elijah has provided you with such great service and keeps you coming back. We truly appreciate your loyalty! If there’s ever anything we can do to improve your experience further, please don’t hesitate to reach out. We look forward to seeing you next time! Thank you for choosing to Think Young!