Average Score (277 reviews):4.9

The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.

Rating

277 Ratings

4.9 Average

Models
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  • Heather Y.01-22-2025

    TYPE:ServiceMODEL:TiguanYEAR:2019

  • Lisa R.01-21-2025

    TYPE:SalesMODEL:ID. BuzzYEAR:2025

    Maddie and Haley were excellent to work with. Friendly, helpful, willing to keep me informed.

    01-21-2025

    Hi Lisa! Thank you so much for taking the time to leave our Team a 5-Star Review! We are so happy to hear that Haylee and Maddi provided you with an exceptional experience! Our Team takes pride in making sure our customers are well informed on the car and its features when purchasing. If there is anything more we can do for you, please let us know! Thank you for Thinking Young, and a big congratulations on your new vehicle!

  • Emily W.01-20-2025

    TYPE:ServiceMODEL:JettaYEAR:2019

    Fantastic service! We previously sold our Volkswagens because we could not stand the service department as strong Volkswagen in Salt Lake. We left the cars, but it wasn’t worth dealing with the terrible service at Volkswagen. Young Volkswagen does fantastic job and is very customer focused.

    01-21-2025

    Hi Emily! Thank you so much for your 5-star review! We're thrilled to hear that you had such a positive experience with our service team. Providing exceptional, customer-focused service is our top priority, and it means a lot to us that you chose to give Volkswagen another chance with Young Volkswagen. We’re grateful for your trust and look forward to continuing to provide the fantastic service you deserve! Thank you for choosing to Think Young!

  • Brenda L.01-20-2025

    TYPE:ServiceMODEL:JettaYEAR:2020

  • Alixandra M.01-20-2025

    TYPE:ServiceMODEL:JettaYEAR:2022

  • John P.01-19-2025

    TYPE:ServiceMODEL:TaosYEAR:2023

    I have had bad experiences with dealers in the past. The service department did very well diagnosing, fixing and communicating the issue.

    01-20-2025

    Hi John! Thank you for the kind words and the 5-star review! We understand how past experiences can make you cautious, so we're thrilled we could provide you with a exceptional experience. Our service department takes pride in diagnosing, fixing, and keeping our customers informed every step of the way. If you ever need anything in the future, we’re here to help! Thank you for choosing to Think Young!

  • Diana R.01-16-2025

    TYPE:ServiceMODEL:Atlas Cross SportYEAR:2024

    Devon was great to work with! When I have issues with my new car Erick, the Service Manager, had them pick up my car the next morning and had it back the same day.

    01-17-2025

    Hi Diana! Thank you so much for sharing your kind feedback! We are so happy to hear that your experience with both our Sales and Service Team was nothing, but exceptional! It is so great to know that they went above and beyond to make sure you didn't have to stress about getting your vehicle to and from our Dealer for it to be serviced! We will be sure to tell our Team how thankful you are for their hard work! Thank you for Thinking Young!

  • Lee D.01-16-2025

    TYPE:ServiceMODEL:ID.4YEAR:2021

  • Justin W.01-15-2025

    TYPE:ServiceMODEL:ID.4YEAR:2021

    Great service. Friendly staff and communicated well.

    01-16-2025

    Justin, I am so glad you enjoyed working with our service team and that everything went great! We appreciate the 5-star review and look forward to seeing you again.

  • Joeseph J.01-15-2025

    TYPE:ServiceMODEL:Golf GTIYEAR:2018

    fast and thorough service, staff are very helpful and pleasant

    01-15-2025

    Joseph, thank you for the 5-star review! I am happy to hear the team was helpful and the service was efficient. We look forward to seeing you again!