Average Score (277 reviews):4.8

The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.

Rating

277 Ratings

4.8 Average

Models
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  • Joeseph J.01-15-2025

    TYPE:ServiceMODEL:Golf GTIYEAR:2018

    fast and thorough service, staff are very helpful and pleasant

    01-15-2025

    Joseph, thank you for the 5-star review! I am happy to hear the team was helpful and the service was efficient. We look forward to seeing you again!

  • Jeff M.01-13-2025

    TYPE:ServiceMODEL:ID.4YEAR:2021

    Great service, great follow up.

    01-14-2025

    Hi Jeff! Thank you for your kind words and for taking the time to leave us a review! We’re thrilled to hear you appreciated our service and follow-up. If you don’t mind sharing, we’d love to know what we could have done to make your experience a 5-star one. Your feedback is invaluable and helps us improve to ensure every visit exceeds expectations. We look forward to seeing you again soon and appreciate the opportunity to serve you! Thank you!

  • Marcus M.01-13-2025

    TYPE:SalesMODEL:Golf GTIYEAR:2024

  • Glenda G.01-13-2025

    TYPE:ServiceMODEL:TiguanYEAR:2022

  • Thaddeus R.01-12-2025

    TYPE:ServiceMODEL:TiguanYEAR:2024

  • Craig R.01-10-2025

    TYPE:ServiceMODEL:ID.4YEAR:2022

    The dealer's service department was quick to set up an appointment, the car was received quickly, and the recalls were performed within the time period quoted. A flawless experience.

    01-13-2025

    Hi Craig! Thank you so much for your kind words and for taking the time to leave us a 5-star review! We're thrilled to hear that your experience with our service department was seamless from start to finish. Our team takes pride in providing quick and exceptional service, and we're glad we could meet your expectations. If there's anything else we can do for you, please don't hesitate to reach out. We look forward to assisting you again in the future! Thank you for being apart of our Young Family!

  • Skousen J.01-09-2025

    TYPE:ServiceMODEL:TiguanYEAR:2022

    Excellent service and communication.

    01-10-2025

    Hi Skousen! Thank you so much for sharing your kind feedback! We are so happy to hear that your experience with Elijah was nothing but exceptional and that he made sure you didn't leave with any questions on the work preformed! Please let us know if there is anything we can do to help keep your vehicle in tip top shape! Thank you for being apart of Young Family!

  • Russell C.01-08-2025

    TYPE:ServiceMODEL:ID.4YEAR:2023

    Customer friendly staff every time

    01-09-2025

    Hi Russ! Thank you so much for sharing your experience with our Service Team! We are so happy to hear that your experience was nothing, but exceptional! It is so great to know that they made sure you and your vehicle left in tip top shape! Thank you for choosing to Think Young and if you need anything in the future, please don't hesitate!!

  • Payden D.01-08-2025

    TYPE:ServiceMODEL:JettaYEAR:2024

    I really enjoyed the customer service I was given. I was taken care of and given a great first experience at the dealership. I will be coming back for more services if needed, in the future.

    01-09-2025

    Hi Payden! Thank you so much for your kind words and for sharing your 5-star experience with us! We’re thrilled to hear that you enjoyed our customer service and that we could make your first visit to the dealership a great one. We look forward to seeing you again for any future needs. If there's anything else we can assist you with, don’t hesitate to reach out!

  • Veronica W.01-02-2025

    TYPE:SalesMODEL:TaosYEAR:2024

    Great overall experience from the moment I walked through the door!

    01-03-2025

    Hi Veronica! Thank you so much for your fantastic review! We’re thrilled to hear that you had such a great overall experience with us. Maddie and the rest of our team strive to provide knowledgeable and attentive service, and it’s wonderful to know they met your expectations. If you have any additional questions or need assistance in the future, please don’t hesitate to reach out. Thank you for choosing to Think Young, and we hope you enjoy your new vehicle!