TYPE:ServiceMODEL:JettaYEAR:2021
Average Score (277 reviews):4.9
The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.
TYPE:ServiceMODEL:TiguanYEAR:2023
They were great Elijah was so helpful
12-10-2024
Hi Ashlee! Thank you for your 5-star review! We're thrilled to hear that Elijah was so helpful during your visit. Providing exceptional service is our goal, and we're glad Elijah made your experience a great one. If there's anything else we can assist you with, don’t hesitate to reach out. We appreciate your support! Thank you for choosing to Think Young!
TYPE:ServiceMODEL:Atlas Cross SportYEAR:2024
TYPE:ServiceMODEL:TiguanYEAR:2019
Easy to get an appointment, love the video review of issues. My car needed quite a few things done at 68,000 miles, some under warranty, some not. I felt they were honest in their service recommendatons and tge service was priced fairly. Love the fact that they give me a 10% military discount on parts and labor. I am very happy, my 2019 Tiguan runs and drives like new again.
12-06-2024
Hi Ronald! Thank you so much for your thoughtful review! We're thrilled to hear that scheduling your appointment was easy and that you found value in our video review process. It's great to know that you felt our service recommendations were honest and fairly priced, and we’re glad the military discount was helpful! We’re delighted your Tiguan is running like new again and that your experience with our team has been positive. Thank you for trusting us with your vehicle, and for your kind words about our dealership. Wishing you and your family a Merry Christmas as well! We look forward to serving you again in the future.
TYPE:ServiceMODEL:TiguanYEAR:2020
TYPE:ServiceMODEL:ID.4YEAR:2023
This was the ideal service. Friendly, communicative, timely. Highly recommend.
12-05-2024
Hi Preston! Thank you so much for your kind review! We're thrilled to hear that your experience with our service department was everything you hoped for; friendly, communicative, and timely. It means a lot to us that we could provide the level of care you deserve, especially if your past experiences elsewhere have fallen short. Your recommendation is greatly appreciated, and we look forward to continuing to provide exceptional service for all your automotive needs. Thank you for choosing to Think Young!
TYPE:ServiceMODEL:Atlas Cross SportYEAR:2020
TYPE:ServiceMODEL:TaosYEAR:2022
Felt pretty good about the entire experience. Melvin was extremely helpful and I did not feel pressured.
12-02-2024
Hi Emily! Thank you for the fantastic 5-star review! We're so glad to hear you felt good about your experience and that Melvin provided helpful, pressure-free service. That’s exactly what we strive for! If you have any questions or need anything in the future, we’re here for you. Enjoy your new vehicle, and thank you for choosing to Think Young!
TYPE:ServiceMODEL:JettaYEAR:2021
TYPE:ServiceMODEL:JettaYEAR:2021
Ryan was my service advisor and he was very helpful and transparent. Was able to update me on what was going on with my car and what the next steps were.
11-30-2024
Hi Mayra! Thank you for your amazing 5-star review! We're so glad to hear Ryan provided you with helpful, transparent, and exceptional service, he really is fantastic at keeping our customers informed and taken care of. We’ll be sure to pass along your kind words to him! If you ever need anything, don’t hesitate to reach out. We’re always here to help, thank you for choosing to Think Young!