TYPE:ServiceMODEL:JettaYEAR:2021
I always get the best customer service
Average Score (245 reviews):4.8
The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.
09-22-2025
Hi Julio! Thank you so much for taking the time to provide us with feedback! We are so happy to hear that you leave every appointment with an exceptional experience from our Team and Elijah! If there is anything we can do for you or your vehicle, please reach out. Thank you for choosing to Think Young!
TYPE:ServiceMODEL:TiguanYEAR:2024
TYPE:ServiceMODEL:JettaYEAR:2021
TYPE:ServiceMODEL:TiguanYEAR:2018
TYPE:ServiceMODEL:TaosYEAR:2022
TYPE:SalesMODEL:TaosYEAR:2025
Great dealer ship gave me a free shirt while I waited.
09-10-2025
Kurt, thank you so much for the 5-star review. We are thrilled that your experience with Devon and the team was great! We hope you enjoy your new Volkswagen.
TYPE:ServiceMODEL:JettaYEAR:2021
I always have an excellent experience- the service quality is top notch. I love that the diagnosis is explained and shown to me with a detailed video. I trust their work and wouldn’t take my car anywhere else. The customer service is amazing also- I love that they provide pickup and drop off if needed- it helps a lot and reduces some of the stress that goes along with your car being in the shop.
09-10-2025
Thank you so much for your kind words Destin! We’re glad to hear you enjoy the video inspections and our pickup and drop-off service—it’s our goal to make car care as easy and stress-free as possible. We truly appreciate your trust and look forward to serving you again!
TYPE:ServiceMODEL:AtlasYEAR:2024
Everything was explained to me in a manner which I could understand, and everyone in the service department was extremely polite and very professional
09-08-2025
Thank you so much for the 5-star review Jesse! I am so happy to hear everyone on our service team was polite and professional to deal with. We look forward to seeing you next time!
TYPE:ServiceMODEL:Atlas Cross SportYEAR:2024
My car stinks does that break smell funny. There is oil splash on the drivers side
09-08-2025
Cindy, we are sorry to hear that your vehicle wasn't left as clean as it should have been. Thank you so much for your feedback, please let us know if there is anything we can do to help!
TYPE:ServiceMODEL:TiguanYEAR:2022
Mackenzie has outstanding customer service. She was very helpful and knowledgeable with all of the questions I had for her.
09-04-2025
Hi Dayton! Thank you so much for your wonderful review! We are thrilled to hear how Mackenzie went above and beyond to provide you with the exceptional experience we strive to provide. Clear communication is a key to our success and we never want our customers leaving with unanswered questions! Please reach out if there is anything we can do to assist in the future, please let us know. Thank you!