Average Score (280 reviews):4.8

The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.

Rating

280 Ratings

4.8 Average

Models
Types of Survey
Filter by
  • Peter R.10-30-2024

    TYPE:ServiceMODEL:TiguanYEAR:2022

  • Mark S.10-30-2024

    TYPE:ServiceMODEL:AtlasYEAR:2018

  • Samuel F.10-30-2024

    TYPE:ServiceMODEL:AtlasYEAR:2024

  • Blake B.10-28-2024

    TYPE:ServiceMODEL:Atlas Cross SportYEAR:2022

    Great service!!! worked with me and was able to get service completed.

    10-29-2024

    Hi Blake! Thank you for your wonderful feedback! We're so pleased to hear that our team was able to work with you and complete your service to your satisfaction. Providing a seamless experience is always our goal, and it’s great to know we achieved that for you. We look forward to serving you again in the future and appreciate you choosing to Think Young!

  • D W.10-28-2024

    TYPE:ServiceMODEL:TiguanYEAR:2020

    Very helpful there was a part needed that was on a no eta back order and they found one and fixed my vehicle without and extended wait for parts.

    10-29-2024

    Hi D! Thank you for taking the time to share your experience with us! We’re so glad to hear that Ryan was able to help locate the needed part and get your vehicle back to you quickly, even with the backorder challenges. Ryan takes great pride in keeping customers informed and ensuring their needs are met, so it’s wonderful to know he made a positive difference in your experience. We appreciate your trust in Young Volkswagen and look forward to being here whenever you need us. Thank you again for your kind words!

  • Linda M.10-28-2024

    TYPE:ServiceMODEL:ID.4YEAR:2023

  • Erika C.10-26-2024

    TYPE:ServiceMODEL:TiguanYEAR:2022

  • James M.10-20-2024

    TYPE:ServiceMODEL:JettaYEAR:2019

    I rate my dealership experience highly due to the service staff friendliness, great communication to the customer (me) & the confidence instilled around the quality of service.

    10-21-2024

    Hi James! Thank you so much for taking the time to share such a thoughtful and detailed review! We’re truly honored by your continued trust in Young Volkswagen and deeply appreciate your loyalty, especially considering the distance you travel to have your vehicle serviced with us. It means the world to us that you would choose our dealership over others, even when closer options are available. It’s fantastic to hear how much Elijah has positively impacted your experience! He is indeed an exceptional member of our team, and we're thrilled to know that his dedication and customer care have earned your confidence. Your kind words about Elijah being “above and beyond” in his approach are a true testament to the level of service we strive to provide every day. I’ll be sure to pass along your heartfelt praise to him, I'm certain it will mean a lot. We are so proud that your interactions with our service department have left you feeling confident in our entire dealership, even in areas you haven’t interacted with as much. Your satisfaction is exactly what we aim for, and knowing that we’ve achieved that makes all of our efforts worthwhile. Thank you again for your recommendation and for being such a valued part of the Young Volkswagen family. We look forward to continuing to provide you with the exceptional each visit! Thank you for choosing to Think Young!

  • Garrett K.10-18-2024

    TYPE:ServiceMODEL:ID.4YEAR:2023

  • Johnny M.10-17-2024

    TYPE:SalesMODEL:TaosYEAR:2024