TYPE:ServiceMODEL:JettaYEAR:2021
Average Score (277 reviews):4.8
The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.
TYPE:SalesMODEL:Golf GTIYEAR:2024
TYPE:ServiceMODEL:JettaYEAR:2019
TYPE:ServiceMODEL:Atlas Cross SportYEAR:2020
TYPE:ServiceMODEL:Atlas Cross SportYEAR:2024
Good communication and on time service. Staff is very helpful.
09-26-2024
Hi Richard! We are so happy that our Service Team was able to give you an exceptional experience during your visit with us! Our Team does our best in making sure that we stay communitive with our customers throughout their appointment! We can't wait to see you again! Thank you!
TYPE:ServiceMODEL:JettaYEAR:2023
TYPE:SalesMODEL:Jetta GLIYEAR:2024
Promptly purchased car after test driving.
09-25-2024
Hi Jeremy! Thank you so much for the 5-Star Review! We are so happy to hear that our Sales Team worked together in getting you the perfect fit, in the perfect amount of time! We look forward to seeing you again soon! Thank you!
TYPE:ServiceMODEL:TaosYEAR:2022
I always enjoy being greeted by Brayden. He has always been very friendly, attentive, appears to be a very hard worker. I went in for a part to be put on my car. It was done rather quickly and I was out the door.
09-26-2024
Hi Lucia! Thank you for the 5-Star Review! We are so happy to hear that with every visit Brendan welcomes you into our Dealership and treats you with kindness during your time with our Team! Our Service Team is aware how precious our customers time is and they do their best in making sure each vehicle gets out in a timely manner! We look forward to seeing you every time! Thank you!
TYPE:SalesMODEL:TaosYEAR:2024
Marcus is the only reason I’ve bought 3 cars in less than a year through Young VW. Larry is a terrible sales manager and needs to learn to treat returning customers better and not like first time buyers. Francis was very professional and clearly explained the options and sales contract.
09-25-2024
Hi Paul! Thank you so much for being one of our Fiercely Loyal Following Customers! I am sorry to hear your interaction with Larry was not an exceptional experience, but I am thrilled Francis and Marcus took great care of you and were both very informative during your purchasing process! We can't wait to see you again and hear about all the things you've been able to enjoy in your New 2024 Volkswagen Taos! Thank you!
TYPE:ServiceMODEL:Atlas Cross SportYEAR:2024
It was a great experience. They got my car right in, and I got updated all through the process, including a video explaining and showing everything that was done, which was awesome! Brendan was great to work with. An extremely positive experience.
09-24-2024
Cynthia, I am so glad Brendan and the service team provided a great experience and you enjoyed the follow up video. Thanks for the 5-star review, we look forward to seeing you next time!