TYPE:ServiceMODEL:TaosYEAR:2022
The gal who helped me was very personable and helpful.
Average Score (277 reviews):4.8
The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.
07-17-2025
Hi Debbie! Thank you for your feedback! We are happy to hear that Mackenzie provided you with an exceptional experience and she met your expectations! We appreciate your feedback regarding our painted arrows and we will review this matter to make those more visible. If there is anything we can do to assist you, please let us know! Thank you for choosing to Think Young!
TYPE:SalesMODEL:ID. BuzzYEAR:2025
People (especially Haylee and Maddi) were extremely responsive and helpful.
07-17-2025
Hi Bryan! Thank you so much for your 5-Star Review! We are so happy to hear that our Sales Team, especially Haylee and Maddi provided you with an exceptional Sales experience! We understand how stressful buying a new car can be, but when you have the right people working together to help make it less stressful, it makes all the difference. Please let us know if we can assist you in anyway, we are always here! Thank you for choosing to Think Young!
TYPE:ServiceMODEL:TiguanYEAR:2024
Very easy to have vehicle serviced and all concerns concerns were met. Very professional staff.
07-17-2025
Hi Eddie! Thank you so much for sharing your Service experience with us! We are so happy to here that our Team met your expectations and all your vehicle concerns were properly addressed! Exceptional experience is what we strive to provide, so we are happy to hear that was delivered to you and more! Please let us know if there is anything you may need assistance with. Thank you for choosing to Think Young!
TYPE:ServiceMODEL:TiguanYEAR:2021
Very knowledgeable about vehicle and also warranty information
07-16-2025
Hi Jason! Thank you for your 5-Star Review! We are so happy to hear you received an exceptional experience and you feel very well informed about the status of your vehicle! If there is anything we can do to assist you, please reach out. Thank you for choosing to Think Young!
TYPE:ServiceMODEL:TiguanYEAR:2022
You guys sent a video of the service you were doing to the car. Service was timely. And great customer service. Great job Mackenzie.
07-14-2025
Hi Andre! Thank you so much for taking the time to leave us a 5-Star! We are so happy to hear that Mackenzie delivered an exceptional customer experience to you and you appreciated the extra steps we took to ensure your expectations were met! If there is anything we can do to assist you further, please let us know! Thank you for Thinking Young!
TYPE:ServiceMODEL:TiguanYEAR:2021
You’ll get unexpected charges
07-07-2025
Hi Shary! We are sorry to hear that you had a less than exceptional experience with our Team and there was some charges you were unaware of. We would love the opportunity to review your RO with you and explain each charge, that way you know exactly what you paid for. Give us a call at 801-732-5836 if that is something you would like to do. Thank you!
TYPE:ServiceMODEL:JettaYEAR:2024
The Uber options was amazing and the staff was very, very nice and accomidating. My experience was great!
TYPE:ServiceMODEL:TiguanYEAR:2019
TYPE:ServiceMODEL:TiguanYEAR:2020
I’ve had a lot of issues with the ac over the past 6 years and it was great to have you work with me on getting things taken care of in a professional manner
07-01-2025
Hi Mark! Thank you so much for your 5-Star Review! We are so happy to hear that our Service Team was able to assist you in getting your AC issue fixed that you have been dealing with for sometime. If there is anything we can do to assist you in the meantime, please let us know and we are there to help! Thank you for choosing to Think Young!
TYPE:ServiceMODEL:AtlasYEAR:2023
Best Experience at any dealership we have ever had. I was out of town and my wife took in our Atlas for an oil change, tire rotation, emissions test, and registration. Young VW of Layton took exceptional care of our vehicle and treated my wife with the utmost respect. I could not be more pleased with this incredible detail to customer service. Thank you!
06-30-2025
Hi Skylar! Thank you so much for your kind words and this amazing 5-star review! We're thrilled to hear that your experience with us was the best you've ever had at a dealership. It means a lot to know that your wife felt respected and well taken care of while servicing your Atlas. Providing exceptional customer service is always our top priority, and feedback like this truly makes our day. We appreciate you choosing Young Volkswagen Audi of Layton and we look forward to serving you again in the future! Thank you!