TYPE:ServiceMODEL:TaosYEAR:2022
Average Score (277 reviews):4.8
The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.
TYPE:ServiceMODEL:AtlasYEAR:2024
TYPE:ServiceMODEL:PassatYEAR:2022
You guys provided the service requested.
06-27-2025
Hi Steven! Thank you so much for your 5-Star rating! We are so happy to hear that the service you received lived up to your expectations. If there is anything we can do to assist you in the future, please reach out! Thank you for choosing to Think Young!
TYPE:ServiceMODEL:Atlas Cross SportYEAR:2024
TYPE:ServiceMODEL:AtlasYEAR:2018
The service, scheduling and feedback went very well for the AC issue. I am not sure about the multi point inspection. I used to get a complimentary multi point inspection form I could review and never received that. Also it has been a few years since this occurred, but my vehicle used to be washed or I was given a token for a wash upon pickup.
06-25-2025
Hi Mark! Thank you so much for giving us the opportunity to redeem ourselves and allowing us to mail you a hard copy of your multi-point inspection, along with a carwash token! Again, we are so sorry that these two items were not provided to you before leaving your appointment, but we appreciate your understanding and allowing us to get them to you after. If there is anything we can do to assist you further, please let us know. Thank you!
TYPE:ServiceMODEL:Jetta GLIYEAR:2019
The employers show they care about my car
06-24-2025
Hi Mariana! Thank you so much for completing a 5-Star Review for us! We are so happy to hear that our Team goes above and beyond to show just how much we car for not only your vehicle, but you as well! If there is anything we can do to assist you further, please let us know! Thank you for choosing to Think Young!
TYPE:ServiceMODEL:AtlasYEAR:2019
I had an email offer for 15% of an oil change, and the email states “just present this email to apply your discount” I asked to use this offer and I was told no because I don’t have a Young credit card, even though the offer doesn’t say anything about having a line of credit open.
06-24-2025
Hi Maddie! Thank you for your feedback. You're absolutely right, the 15% discount offer should have been honored as stated in the email. We appreciate you bringing that to our attention, and we’ll make sure the promotion details are more clearly communicated moving forward. As for the condition of your vehicle, we aim to return all vehicles in the same state they arrive, and we’re sorry to hear that wasn’t your experience. Your input has been noted, and we’ll continue working to uphold the standards our customers expect! We appreciate this being brought to our attention and look forward to making improvements. Thank you!
TYPE:ServiceMODEL:Golf AlltrackYEAR:2019
I was able to get in right away to get battery programmed before work
06-23-2025
Hi Brain! Thank you so much for completing a 5-Star Survey for us! We are so happy to hear that you had an exceptional experience with our Team and we were able to squeeze you in for servicing before your work shift! If there is anything we can do to assist you, please let us know, we're always a call away! Thank you for Thinking Young!
TYPE:ServiceMODEL:AtlasYEAR:2019
Always a pleasure! Fast and courteous....amazing customer service.
06-18-2025
Michelle, thank you so much for the 5-star review! I am happy to hear that the team was quick and courteous and provided an exceptional customer experience. We look forward to seeing you next time!
TYPE:ServiceMODEL:TiguanYEAR:2022
They are always so nice and helpful! They always answer all my questions and leave my car better than when i brought it!
06-17-2025
Hi Journey! Thank you so much for sharing your experience with us! We are so happy to hear that you enjoyed another exceptional experience with our Service Team and that they ensure you leave knowing all the important details regarding the servicing of your vehicle! If there is anything we can do to assist you, please reach out and let us know! Thank you for Thinking Young!