Average Score (277 reviews):4.8

The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.

Rating

277 Ratings

4.8 Average

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  • Scott M.06-14-2025

    TYPE:ServiceMODEL:JettaYEAR:2019

    As always, during my most recent visit, I experienced the same friendly, courteous level of professionalism that I've come to know well from your dealership...you have a great group of people working there.

    06-16-2025

    Hi Scott! Wow, thank you so much for the kind words and continued support! We're truly grateful for your loyalty and are thrilled to hear that your experience with us continues to reflect the level of care and professionalism we strive for. We agree, great people really do make all the difference, and we're lucky to have both an amazing team and customers like you. We are looking forward to seeing you next time! Thank you for choosing to Think Young!

  • Thomas C.06-13-2025

    TYPE:ServiceMODEL:TiguanYEAR:2021

  • Adam L.06-09-2025

    TYPE:ServiceMODEL:JettaYEAR:2024

    Clean shop, great communication

    06-11-2025

    Hi Adam! Thank you so much for your feedback and rating! We are so happy to hear that Ryan provided you with an exceptional experience and great communication, it is one of our top priorities! If there is anything we can do to assist you in the future, please feel free to reach out, we are always here for you! Thank you for Thinking Young!

  • Jessica S.06-08-2025

    TYPE:SalesMODEL:AtlasYEAR:2025

    I really wanted nothing to do with this dealership, but man did they win us over. I was VERY impressed with Hayden and Jon and Zack. They really took amazing care of us!!!

    06-10-2025

    Jessica, thank you so much for the kind words and for giving us the opportunity to earn your business — especially after some initial hesitation! We’re thrilled to hear that Haden, Jon, and Zack impressed you and took such great care of you throughout the process. We hope you’re absolutely loving your new Atlas, and we’re here for anything you might need down the road!

  • Sandra S.06-08-2025

    TYPE:ServiceMODEL:TiguanYEAR:2021

  • Joshua A.06-07-2025

    TYPE:ServiceMODEL:ID.4YEAR:2021

    Mackenzie was great to work with. She was responsive, gave realistic time frames and when something happened that that delayed that timeframe she was quick to reach out and let me know, not only what was happening but how long it would take to fix

    06-09-2025

    Hi Joshua! Thank you so much for leaving such an amazing view regarding your wonderful experience with Mackenzie! We love to ensure an exceptional experience to each customer and great communication is a very important fact when delivering, so it is wonderful to hear just how great Mackenzie did in that area! If there is anything we can do to further assist you, please let us know! Thank you for Thinking Young!

  • Cheryl H.06-06-2025

    TYPE:ServiceMODEL:ID.4YEAR:2024

    Great services

    06-09-2025

    Hi Cheryl! Thank you so much for your 5-Star Rating! We are very pleased to hear that your experience with us was exceptional while we serviced your Recall! We are here if you need any assistance, so please feel free to reach out to us whenever! Thank you for choosing to Think Young!

  • Kevin L.06-05-2025

    TYPE:ServiceMODEL:ID.4YEAR:2023

    Was very happy with all elements of the service. * Service Manager was great * Technician was great. Really appreciated the video walk through * Uber service from and back to the dealership was very convenient

    06-06-2025

    Hi Kevin! Thank you so much for the great review! We're thrilled to hear you had a positive experience with our team and that the video walk-through and Uber service added convenience to your visit. We’ll be sure to pass along your kind words to the Service Manager and Technician. We truly appreciate your support and look forward to seeing you next time! Thank you for choosing to Think Young!

  • Preston H.06-05-2025

    TYPE:ServiceMODEL:ID.4YEAR:2023

  • Scott S.06-04-2025

    TYPE:ServiceMODEL:Atlas Cross SportYEAR:2020

    The service department is amazing. Always friendly and do great service. It's just to bad I have to visit so often with constant problems with my 2020 vw atlas cross sport. But the service department is probably one of the best I have ever been to.

    06-06-2025

    Hi Scott! Thank you so much for the kind words! We're glad to hear our Service Team has made a great impression, even with the ongoing issues you're experiencing. We really appreciate your patience and loyalty, and we're always here to help however we can! Thank you for choosing to Think Young!