Average Score (280 reviews):4.8

The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.

Rating

280 Ratings

4.8 Average

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  • Scott V.04-25-2025

    TYPE:ServiceMODEL:AtlasYEAR:2024

    Your service department is fantastic

    04-25-2025

    Scott, thank you so much for the 5-star review! I am thrilled to hear your experience with Brendan and our team was exceptional. We look forward to seeing you again!

  • Bryan M.04-22-2025

    TYPE:SalesMODEL:Jetta GLIYEAR:2025

  • Heston Y.04-21-2025

    TYPE:SalesMODEL:Atlas Cross SportYEAR:2025

    Great customer service and a wonderful experience with my purchase. VW team rocked this sale!

    04-23-2025

    Hi Heston! Thank you so much for the fantastic review! We're thrilled to hear that you had a great experience and that our team made the process smooth and enjoyable. It means a lot to us that you appreciated our selection and the knowledge of our staff. We'll be sure to share your kind words with the team, they’ll be excited to hear they rocked it! Enjoy your new vehicle, and don’t hesitate to reach out if you need anything in the future! Thank you for choosing to Think Young!

  • Sherry C.04-21-2025

    TYPE:ServiceMODEL:Jetta GLIYEAR:2019

  • Jacob C.04-16-2025

    TYPE:ServiceMODEL:TiguanYEAR:2024

    Elijah is the very best in the whole world!!

    04-18-2025

    Hi Jacob! Thank you so much for the amazing review! We couldn’t agree more, Elijah truly is one of the best! We’re lucky to have him on our team, and we’re so glad he made your experience a great one. Hope to see you again soon! Thank you for Thinking Young!

  • Daryn C.04-14-2025

    TYPE:ServiceMODEL:JettaYEAR:2019

    Ryan was knowledgeable and personable, he helped me determine what services I needed based on the cars age and mileage

    04-14-2025

    Hi Daryn! Thank you so much for your amazing 5-Star survey! We are so happy to hear that Ryan went above and beyond to provide you an exceptional Service Appointment! Ryan does a fantastic job at putting his customers needs and situations into perspective to help ease your stress! If there is anything we can do to assist you further, please let us know! Thank you for choosing to Think Young!

  • Joshua R.04-13-2025

    TYPE:ServiceMODEL:ID.4YEAR:2022

    You were outstanding in the way you interacted with your customers.

    04-14-2025

    Hi Joshua! Thank you so much for your amazing 5-Star survey! We take pride in delivering an exceptional experience to each and everyone of our customers, so we are thrilled to hear that was delivered to you at your appointment! IF there is anything we can further do to assist you, please let us know! Thank you for choosing to Think Young!

  • Steven K.04-13-2025

    TYPE:SalesMODEL:TaosYEAR:2025

  • Brandt A.04-11-2025

    TYPE:ServiceMODEL:JettaYEAR:2024

  • Will C.04-10-2025

    TYPE:ServiceMODEL:TiguanYEAR:2024

    Because of the quality service and professionalism of the service manager and service underwriter, Ryan.

    04-10-2025

    Hi Will! Thank you so much for the amazing review! We're thrilled to hear that you've consistently had exceptional service experiences with us. Ryan and the team pride themselves on delivering quality service with professionalism, and your kind words mean a lot. We truly appreciate your support and look forward to seeing you again! Thank you for Thinking Young!