TYPE:ServiceMODEL:PassatYEAR:2022
Professional and friendly
Average Score (274 reviews):4.9
The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.
08-30-2025
Hi Steven! Thank you so much for your Review! We are so happy to hear that you enjoyed an exceptional experience while servicing your vehicle. If there is anything we can do to assist you with in the future, please let us know! Thank you for Thinking Young!
TYPE:ServiceMODEL:Atlas Cross SportYEAR:2021
Not only did tehy accomodate me as I was out of town, they did the repair quickly in way I have not experienced before! Excellent dealership!
08-30-2025
Hi Matthew! Thank you so much for a 5-Star Review! We are so happy to hear that our Service Team went above and beyond to provide you with an exceptional experience while you were away. We love hearing when our customers receive a top-notch experience and that our Team exceeds your expectations. Please let us know if we can be of any assistance, we're always here to help. Thank you for choosing to Think Young!
TYPE:ServiceMODEL:AtlasYEAR:2021
TYPE:ServiceMODEL:JettaYEAR:2020
What I love about Young VW is the quality of service. From the phone rep who answered my call to schedule the service, to Elijah and Eric who are both VERY friendly and easy to talk to, the mechanic who sent me the video inspection of my vehicle, and the services rendered on my VW. My car is working very smoothly so thank you to everyone! I will be coming back in the future.
08-28-2025
Hi Levi! Thank you so much for your thoughtful review! We’re thrilled to hear that your experience was seamless from start to finish, from scheduling your service, to working with Elijah and Eric, to receiving the video inspection from our technician. It’s wonderful to know your Volkswagen is running smoothly, and we truly appreciate your kind words about our team. We look forward to welcoming you back in the future! Thank you for choosing to Think Young!
TYPE:ServiceMODEL:TiguanYEAR:2020
Everyone was greao
08-28-2025
Hi Jaycie! Thank you for the 5-star review! We’re so glad to hear that everyone you worked with made your experience an exceptional one. We truly appreciate your support and look forward to seeing you again in the future! Thank you for Thinking Young!
TYPE:SalesMODEL:AtlasYEAR:2025
TYPE:ServiceMODEL:TiguanYEAR:2020
I was happy with the service that I received when I first picked up my car. But as soon as I got close to home, two indicator lights came on! That was a Friday afternoon. I had to take my car back in the following Monday morning to see what was going on.
08-25-2025
Hi Kim! Thank you for sharing your feedback. We’re glad you were happy with the service at pickup, but we’re very sorry for the issues you experienced shortly after. We know how stressful it must have been to need a tow so soon, and we apologize for the inconvenience. Unfortunately, we don't have control on what Warranties will cover and what they won't, but we are going to look into this further to see if we can help with the towing fee. We appreciate your honesty and the chance to improve. Thank you!
TYPE:ServiceMODEL:AtlasYEAR:2021
Ryan was amazing from start to finish, even as we struggled with my warranty companu
08-22-2025
Hi Robert! Thank you so much for sharing your experience! We’re happy to hear that Ryan took such great care of you, even through the challenges with the warranty company. We know situations like that can be frustrating, and it means a lot that Ryan’s support still left you with a positive impression of our team. We’ll be sure to share your kind words with him, and we look forward to helping you again in the future!
TYPE:ServiceMODEL:JettaYEAR:2018
Good experience
08-22-2025
Hi Lori! Thank you for your 5-star review! We’re so glad to hear you had a good experience, and we truly appreciate your kind words. Our team works hard to make sure every visit is a great one, and it means a lot to know we delivered that for you. We look forward to seeing you again! Thank you!
TYPE:ServiceMODEL:AtlasYEAR:2023